TERMS OF
SERVICE
Last Updated: January 1, 2025
Introduction
Welcome to BitSegments LLC ("we", "us", "our", or "the Company"). These Terms of Service ("Terms") govern your use of our AI Sales Agents platform and services.
Please read these Terms carefully before using our services. If you do not agree with these Terms, you must not access or use our services.
We may update these Terms from time to time. The updated version will be effective upon posting. Your continued use of our services after changes constitutes acceptance of the updated Terms.
ACCEPTANCE OF TERMS
By creating an account, accessing our platform, or using our AI Sales Agents services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Agreement
- You must be at least 18 years old
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must comply with all applicable laws
- Your continued use constitutes acceptance
Modifications
- We may modify services with or without notice
- We may suspend or terminate accounts for violations
- Updated Terms effective immediately upon posting
- Your continued use constitutes acceptance
SERVICES AND FEES
Services
- AI Sales Agent deployment
- Dashboard for managing agents
- Analytics and performance insights
- Customer support and documentation
- Regular updates and new feature releases
Fees and Billing
- Monthly and annual subscription plans available
- All fees disclosed before purchase
- No hidden fees or charges
- 30-day money-back guarantee
- Automatic billing on renewal date
USER RESPONSIBILITIES
As a user of our services, you have certain responsibilities to maintain a secure and compliant experience.
Account Security
Maintain password confidentiality and account security
Accurate Information
Provide accurate and complete information
Lawful Use
Use services only for lawful and intended purposes
No Misuse
Do not exploit or abuse services or platform vulnerabilities
Content Compliance
Ensure all content complies with applicable laws
Payment Obligations
Pay all fees when due and maintain valid payment methods
No Misrepresentation
Do not impersonate others or misrepresent your affiliation
INTELLECTUAL PROPERTY
Our Property
- All BitSegments LLC platform code, technology, and AI models
- Brand names, logos, trademarks, and service marks
- Website design, content, and documentation
- Proprietary algorithms and business methods
Your License
- Limited, non-exclusive, non-transferable license to use services
- No right to sublicense, assign, or transfer your account
- Revocable license that terminates upon account closure
- License may be terminated for Terms violations
LIMITATION OF LIABILITY
To the fullest extent permitted by law, BitSegments LLC shall not be liable for any indirect, incidental, special, or consequential damages.
Disclaimer
- Services provided "as is" without warranties
- No guarantees of uptime, performance, or results
- AI responses may vary and are not guaranteed accurate
- Users assume all risks associated with service use
Exclusions
- Loss of profits, revenue, or business opportunities
- Data loss or corruption from user actions
- Third-party service interruptions or failures
- Unforeseen technical issues or system failures
TERMINATION
By You
You may terminate your account at any time by following our procedures.
- Providing written notice to support@bitsegments.com
- Following account closure procedures in your dashboard
By Us
We may terminate or suspend your account for violations of these Terms.
- Violation of these Terms of Service
- Suspicious or fraudulent account activity
- Non-payment of fees for extended periods
- Breach of security or account abuse
- Any other reasonable violation
Effect of Termination
Upon termination, your access to services will be suspended.
- Immediate suspension of access to services
- Pro-rated refund for unused service period
- Retention of data only as required by law
- Backup data deleted within 30 days of account closure
DISPUTE RESOLUTION
If you have any disputes or concerns regarding our services, we encourage you to contact us directly to resolve matter amicably.
Process
- Submit dispute in writing to legal@bitsegments.com
- We will respond within 30 days
- Good faith negotiation to resolve disputes
- Optional arbitration or mediation services
Governing Law
- Terms governed by laws of State of Delaware, USA
- United Nations Convention on Contracts for International Sales
- Arbitration rules from American Arbitration Association
- English language version governs all interpretations
Contact Information
For dispute-related inquiries, contact us at legal@bitsegments.com
Response time: Within 30 days for legal inquiries
GENERAL PROVISIONS
We may update these Terms from time to time to reflect changes in our services, business practices, or applicable laws. The updated version will be effective upon posting on our website.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent, except in connection with a merger, acquisition, or sale of substantially all our assets.
QUESTIONS ABOUT
THESE TERMS?
If you have questions or need clarification about these Terms of Service, please contact our legal team.